Shipment Automation

Scale with shipping automation software

Enjoy a more efficient shipping process that's built for flexibility and adapts to your evolving business needs.

A graphic with shipping icons interlinked in a web
Core Challenge

Stay ahead of rising customer expectations

In today's fast-paced e-commerce landscape, meeting rising customer expectations for rapid, affordable shipping strains resources and inflates costs. Manual processes introduce errors, while juggling multiple systems creates inefficiencies. Without a streamlined solution, you risk losing customers and profits in an increasingly competitive market.

Processing shipments for leading e-commerce and fulfillment companies
Features

Features that set us apart

Optimize your shipping expenses with instant access to discounted carrier rates and powerful rate-shopping tools designed for high-volume shipping.

Multi-carrier rate shopping

Create multi-carrier services groups for diverse product types to ensure optimal shipping for every order.

Streamlined label generation

Print label batches with integrated pack lists, generate PDFs for digital records, or utilize our intuitive UI for manual printing and scan-to-print functionality.

Real-time tracking updates

Monitor your entire shipment portfolio from a centralized dashboard, with automated customer notifications to enhance transparency and satisfaction.

Rule-based automation

Define custom routing logic per warehouse, brand, or sales channel to automate shipping decisions at scale.

International shipments

Simplify cross-border commerce with automated customs documentation, ensuring compliance and reducing delays.

Seamless integration

Unify all your sales channels and inventory systems into a single, powerful dashboard to maximize operational efficiency.

How It Works

Automated shipping execution

Boost productivity and easily handle increased order volumes with flexible batching options that cater to your specific needs.

1. Connect carrier accounts

Connect existing carrier accounts to leverage negotiated rates, or access discounted rates through ShipWise's supported carrier network.

2. Configure routing logic

Define rule-based automation that precisely maps orders to their ideal carrier service group, optimizing both cost and delivery speed.

3. Import orders

Automatically sync orders from multiple sales channels, with options for manual entry or bulk CSV imports to accommodate all operational styles.

4. Process shipments

Process shipments in batches of up to 1,000 orders at a time, or rate and ship orders from directly within your WMS.

5. Manage shipments

Enjoy full control with the ability to void, unvoid, and reprint labels as needed. Simplify your accounting with our streamlined End of Day carrier reconciliation process.

Out of the box, DSX was a solid solution for us. I could see from our initial demo that it was going to meet our needs, but the icing on the cake was the fact that DesktopShipper customized the last few features we asked for. They worked hand-in-hand with us to make a program that quite literally does EVERYTHING we need it to. In a world of close box software solutions, this was so refreshing.
ShipWise is the third shipping software we've used in production environment over the last 7 years, and is by the far the best I've encountered. As a 3PL, we ship thousands of packages per day, with the need to account for a multitude of variables in our order data at any given time. DSX has inherently been able to handle these situations in most cases, and the ShipWise team has generally been able to accommodate even our edge cases. Not only would I recommend the software, I have provided real time demonstrations of its usage to mutual 3rd parties.
Nick E.

Application Support Analyst, eFulfillment

Application Support Analyst

eFulfillment

Out of the box, DSX was a solid solution for us. I could see from our initial demo that it was going to meet our needs...They worked hand-in-hand with us to make a program that quite literally does EVERYTHING we need it to. In a world of close-box software solutions, this was so refreshing.
Paul M.

President, lightbulbs.com

President

lightbulbs.com

We've been with ShipWise for over 12 years and never had to look for an alternative solution! In fact, we can't imagine where we would be without ShipWise! Our business has scaled and grown year to year with ShipWise and they come fully loaded with a long list of marketplace channels to integrate with! Some of our favorite features that we use daily is the advanced search filter to separate orders into batches and then bulk print the shipping labels! The software is built to cover all business cases and their customer service team is truly exceptional ... professional, reliable, and always available! Thank you ShipWise team!
Marge

, GameQuest Direct

GameQuest Direct

Very positive overall experience. Over the past 8 years, we have shipped over 600,000 parcels using this software. For a large shipping operation I would highly recommend ShipWise. The rate shopping feature saves a lot of time and money. It is also a compact interface that is very easy to use. It is easy to get new employee up to speed, and ensures items are shipped with the correct postage class.
Daven S.

, Society of St. Vincent de Paul

Society of St. Vincent de Paul

Overall, by far one of the best software packages out there! The Customer Support is ALWAYS the BEST! Any issues that we have ever had in the past, ShipWise Support, has always been able to take care of. Truly know what they are doing!! I enjoy the ease of use. Extremely easy to get around and download updates, add shipping methods. Etc.
Jose L.

IT Support, Verde Fulfillment USA

IT Support

Verde Fulfillment USA

Our experience has been great. Like any software, issues pop up here and there, but they are great with communication and quick to fix it. I'd recommend them to anyone over their competitors! We have been using ShipWise for almost 10 years and there is a reason we are still with them. No one can print labels faster! We have shipped as many as 3000 packages with just 6 stations in a day - no other software could do that! Because of their auto rate shop feature, we are able to ship over 80% of our orders without even touching anything on the computer. You place the item and package on the scale, scan the packing slip barcode, and within 5 seconds the label is printed! BOOM.
Richard A.

, Dollar Hobbyz

Dollar Hobbyz

Elevate Fulfillment used multiple solutions before implementing ShipWise. The web interface, desktop application, and expansive features have made ShipWise the ideal partner for Elevate Fulfillment's multi-client eCommerce facilities. Additionally, the Implementation and Support Teams are amazing and continue to be second to none.
Rick

, Elevate Fulfillment

Elevate Fulfillment

ShipWise has an incredibly supportive team that truly wants to deliver the experience you are looking for out of their platform. They are extremely open to supporting new functionality with a strong business case, and exceptional at translating your business requirements to system implementation. They have risen to every challenge we have given them, and we look forward to continuing to partner with them as our business needs grow and change.
E-fulfillment

,

ShipWise has enabled us to save money by knowing exactly how much a shipment will cost, and by immediately being able to see what is the cheapest shipping method based on the shipping rules we have implemented in the software. It makes shipping a very easy process for new employees. ShipWise has a team of wonderful staff that are willing to help us overcome any obstacles we face with shipping. Highly recommended. Pros include: - Ability to rate shop all carriers - Easy integration into our order fulfillment software (StoneEdge) - Great customer support -Their team is willing to customize features for our needs - Ability to connect multiple databases for 3PL needs.
Dave M.

GM, Wetsuit Warehouse

GM

Wetsuit Warehouse

FAQs

Have questions? We have answers.

What customization options are offered?

We offer a range of customization options, including custom client branding for packing slips and labels, flexible printing options, and integrated packing slips and customs forms. You can tailor the platform to meet your specific business needs and branding requirements.

What is multi-carrier routing, and how does it work?

Multi-carrier routing uses data and logic to route orders to the best carrier based on factors like cost, delivery speed, and service level. This ensures that each shipment is optimized for efficiency and cost-effectiveness.

Will this help reduce my operational expenses?

Absolutely. We streamline your logistics, providing features like real-time rate shopping and automatic order sync to optimize shipping expenses and reduce costs.

How does this handle international shipments?

With features like integrated customs forms and address validation to streamline international shipping, it's easy to reduce errors and unexpected carrier charges when shipping internationally.

How do you optimize shipping rates?

We offer automated real-time rate-shopping tools, allowing you to compare rates across multiple carriers and access discounted shipping rates with USPS and UPS. You can also set up rules to automate rate shopping at checkout or during manual import.