Shipment tracking software for modern businesses
Empower your business with real-time visibility and seamless customer communication through our advanced tracking solution.
Turn package uncertainty into customer confidence
In today's fast-paced e-commerce world, package uncertainty fuels customer anxiety and overwhelms support teams. Without clear, proactive updates, businesses face a surge of "Where's my order?" queries, damaging customer trust and straining resources. This lack of transparency can lead to lost sales, negative reviews, and diminished brand loyalty. ShipWise is here to help.
Why choose our shipment tracking solution?
Our tracking feature enhances visibility and trust, allowing you to manage and communicate order fulfillment progress with precision.
Tracking features that set us apart
From precision transit time calculations to seamless API integration, our advanced tracking features are designed to give you a competitive edge in the shipping landscape.
Real-time updates
Access up-to-the-minute shipment status updates across all carriers through a single, unified interface.
Multi-carrier support
Integrate with over 36 different carriers including USPS, UPS, FedEx, DHL, OnTrac, Amazon Shipping and more for comprehensive tracking coverage.
Reliable API integration
Create a branded tracking page on your website with real-time updates from all your carriers.
Customizable notifications
Tailor how and when your customers receive shipment updates to match your brand voice.
Comprehensive tracking history
View detailed timelines of each shipment's journey, from origin to destination.
Delivery date estimates
Provide accurate delivery estimates to set clear expectations for your customers.
Seamless integration, powerful results
Our intuitive system integrates seamlessly with your existing e-commerce setup, providing a straightforward path to optimized shipping.
1. Connect shipping carriers
Link your carrier accounts through Web App or API for seamless data flow.
2. Set your preferences
Define how and when your customers receive shipment updates, including branded email notifications.
3. Monitor shipments
Use filtering options on the Web App's Shipments page to quickly locate packages with your desired status.
4. Automate updates
Benefit from nightly automated updates or manually fetch transit updates as needed.
5. Display tracking information
Retrieve real-time tracking information through our user-friendly Web App or integrate our Tracking API directly into your systems.
FAQs
Have questions? We have answers.
Created: The shipment has been created but not entered the carrier's system.
In Transit: The shipment is moving through the carrier's network.
Delivered: The shipment has arrived at its Destination.
-USPS
-DHL Domestic
-DHL Express
-UPS
-FedEx
-Aramex
-RRD
-Sendle
-Asendia
-Pitney Bowes Expedited
-Pitney Bowes Standard
-Pitney Bowes Cross Border
-Pitney Bowes Presort
-OSM DOM
-First Mile
-Canada Post
-Landmark
Tracking provides functionalities such as shipment monitoring, status updates, and location information, allowing businesses to offer accurate and up-to-date tracking information to your customers.
Yes, tracking is designed to be platform-agnostic, allowing businesses to integrate it with various e-commerce platforms for a unified and consistent tracking experience. You can view all supported Technology Integrations here. [LINK]
The tracking report is run nightly after 5 p.m. PST and can take up to 3 hours to be updated. It only runs packages in a 'Closed' status. The update limits the number of packages it tracks, varying between 10k to 100k based on how many packages you may ship.
Custom solutions built for your unique shipping problems
No matter your business size or goals, our shipping solutions can be tailored to your needs.
