Shipping consultation & software implementation
Tap into the full potential of ShipWise with our personalized shipping consultation and white glove implementation services.
Make smarter decisions in a dynamic industry
Implementing a new shipping system can be complex. That's why we offer comprehensive white glove services to ensure your transition onto our software is smooth, efficient, and aligned with your business objectives.
Whether you're a small business looking to streamline operations or an enterprise aiming to scale, our white glove services empower you to fully leverage ShipWise and transform your shipping processes.
Why choose ShipWise white glove services?
Experience the perfect blend of cutting-edge technology and personalized expertise, ensuring your shipping operations are optimized, efficient, and primed for growth.
Strategic insights from shipping industry experts
Leverage our deep industry knowledge, and 20+ years of business experience in shipping process innovation, to transform your shipping execution into a competitive advantage.
Custom setup
We configure ShipWise to match your unique shipping workflows.
Data migration
Securely transfer your existing shipping data into ShipWise.
System integration
Connect ShipWise with your e-commerce platforms, ERP, and other business systems.
Testing and validation
Rigorous testing to ensure everything works flawlessly before go-live.
Workflow optimization
Streamline your processes for maximum efficiency.
Carrier selection
Get unbiased advice on choosing the right carriers for your needs.
Rate strategy
Develop a strategic approach to securing the most cost-effective shipping rates.
Compliance navigation
Stay up-to-date with shipping regulations and requirements.
Empower your team with dedicated training
Maximize your ShipWise investment with our thorough training programs and support. Â We're committed to supporting your success long after the initial implementation.
On-site workshops
Hands-on training at your facility
Virtual training sessions
Flexible online training for remote teams
Focused materials
Tailored guides and resources for your specific use cases
Continuous learning
Regular updates and refresher courses to keep your team’s skills sharp.
A tailor-made shipping experience for your business
We offer flexible pricing to suit businesses of all sizes. While each package is customized, here's a general overview:
Implementation
- Hourly rate charges apply
- Required for all on-premises installations
- Included with onboarding
Consultation
- Included with onboarding
Training
- Included with onboarding
- Available to all paid customers (post-onboarding)
Support
- Available to all paid customers (post-onboarding)
FAQs
Have questions? We have answers.
While it varies based on complexity, most implementations are completed within 4-8 weeks.
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Yes, ShipWise is designed to integrate with most major e-commerce platforms, ERPs, and WMS systems. Browse our list of platform integrations to validate compatibility with your current system.
We offer comprehensive ongoing support through email, phone, and chat, ensuring you have access to help whenever you need it. Additionally, we provide regular check-ins to monitor your progress, offer optimization recommendations, and guide you on carrier service utilization strategies to help you get the most out of our platform.
Custom solutions built for your unique shipping problems
No matter your business size or goals, our shipping solutions can be tailored to your needs.
Web App
API
DSXÂ On-premise
Learn about the shipping industry
Welcome to our blog: your go-to blog for simplifying your shipping experience.