Sway shipping integration

Sway is an innovative logistics platform that revolutionizes the post-purchase experience with premium delivery and returns services. Founded recently and backed by $20 million in Series A funding, Sway has quickly established itself as a leader in customer-centric shipping solutions. Their platform boasts an impressive NPS score triple that of national carriers and an industry-leading 98.9% on-time delivery rate.

The ShipWise integration with Sway empowers e-commerce businesses to offer a superior shipping experience:

• Flexible delivery: Leverage Sway's same-day and next-day delivery options across their expanding national network.
• Enhanced customer communication: Utilize Sway's unique two-way SMS system for real-time updates and customer engagement.
• Streamlined returns: Offer hassle-free, concierge-style returns without the need for printing labels or packaging.
• Operational efficiency: Reduce customer support inquiries by up to 40% and decrease lost packages by 66%.
• Data-driven optimization: Benefit from Sway's machine learning algorithms to continuously improve delivery speed and accuracy.

By integrating Sway with ShipWise, merchants can provide a premium shipping experience that drives customer satisfaction, reduces operational costs, and promotes repeat business.